Helpful tools & links
Browse guides, contact details, and practical wellbeing tools to support your mental health journey. These resources are free to use and updated regularly by our network.
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Mental Health Crisis Support (City & Hackney) | East London NHS Foundation Trust
Opening times: 24 hours, 365 days a year
Phone number: NHS 111, ‘Option 2’
Address: City and Hackney Centre for Mental Health, Homerton Row, London, E9 6SR
This is for people of any age who may have long term psychological issues or who have had a sudden crisis such as a shock, bereavement, relationship issue, etc. They offer confidential expert advice and guidance support and referrals to local services if needed.
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Opening times: 6pm-9pm Monday to Friday and from 12pm-4pm on weekends.
Phone number: 073937 62366
Email: [email protected]
Address: The Raybould Centre, City & Hackney Centre for Mental Health, Homerton Row, E9 6SR
As well as offering a welcome cuppa, the Crisis Cafe is a safe, supportive, and therapeutic place for anyone struggling.
It means that people do not have to be alone, struggling with upsetting thoughts or worry. -
Phone number: 07508 842 688
Email: [email protected]hs.uk
The Service User Network is for people who experience emotional and psychological distress, frequent mood changes, emotional instability, self-harm and/ or have thoughts of suicide. It is a supportive and therapeutic group for individuals to develop self-help management strategies to prevent future crisis. The Network can also support family, friends and people who support someone with mental health issues.
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Urgent support – 24/7 crisis lines
Phone number: 0800 995 1000
This is for people of any age who may have long term psychological issues or who have had a sudden crisis such as a shock, bereavement, relationship issue, etc. They offer confidential expert advice and guidance support and referrals to local services if needed.
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www.samaritans.org
Tel: 116123 (Free call)
Email: [email protected]
Opening times:
Monday 8pm – 10pm
Tuesday 2pm – 10pm
Wednesday 8pm – 10pm
Thursday 5pm – 10pm
Friday 2pm – 10pm
Saturday 2pm – 10pm
Sunday 2pm – 7pm.The Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. They will listen to you and help you talk through your concerns, worries and troubles. They’ll focus on your thoughts and feelings rather than going into the details, so they may ask questions to help explore how you feel.
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Safe Connections Community hub | Mind in Tower Hamlets, Newham and Redbridge
Phone number: 0300 561 0115
Email: [email protected]
The Safe Connections Community Hub aims to support people who are experiencing suicidal thoughts. We offer a safe space for people to talk about their feelings and concerns and explore the underlying reasons as to why someone may feel suicidal. Our connectors provide a mixture of emotional and practical support and tailored signposting to help meet the individual’s needs. We also work with people to create a personalized wellbeing which provides a written list of coping strategies and sources of support to use before or during a suicidal crisis.
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Help for suicidal men in Liverpool, London and Newcastle | James’ Place
Phone number: 020 3488 8404
Email: [email protected]
Address: 20 Bunhill Row, London EC1Y 8LP
We are a charity offering free, life-saving treatment to suicidal men at our centres in Liverpool, London and Newcastle. We stop men dying by suicide. Our professional therapists get quickly to the heart of a man’s suicidal crisis and help him solve it. We are unique because our treatment is proven to work, quick to access and delivered in a safe, friendly, non-clinical environment by trained, professional therapists.
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The Caravan Drop-In and Counselling Service
Phone number: 0207 183 1802
Email: [email protected]
Address: The Caravan Drop-In and Counselling Service, St James’s Church, 197 Piccadilly, London, W1J 9LL
The Caravan Drop-In counselling service is run by the CCPE (Centre for Counselling & Psychotherapy Education) in partnership with St. James’s Church, which has provided a home for the Caravan since 1982.